Best 25 AI Call Center Tools Tools in 2026

Everything you need to get started. Includes 1 dedicated U.S. phone number, 150 minutes/month included, email summaries, transcript, recording, dashboard call history, and the ability to cancel anytime.

Custom phone number, 120 min of phone call (soft cap) - enough for 120 short calls, Navigate phone menu (IVR) during the call, Free templates for job prompts, Free call summary, Basic Community support, Extra phone calls at $0.6/min.

Everything in Hobby Plan, 10 hours of phone call (soft cap), Call Recording, Preset call scripts, Agent can transfer the call to a human, Email support - 3 business day turnaround, Extra phone calls at $0.5/min.

Everything in Pro Plan, Includes 100 hours of phone call, Let NatterGPT handle incoming calls, Let NatterGPT be sales/customer support during incoming calls, Lead qualification report for incoming calls, Email support - 1 business day turnaround, Phone support for emergencies - same day turnaround, Extra phone calls at $0.35/min.

Covers 0 – 100 tickets per month. Guaranteed < 24 hour responses Monday–Friday, two assigned support agents (vacation coverage included), shared Slack channel for real-time communication, internal process documentation & personalized escalation plan, works with any CRM or help desk you prefer, month-to-month flexibility, no long-term contracts.

Covers 101 – 200 tickets per month. Guaranteed < 24 hour responses Monday–Friday, two assigned support agents (vacation coverage included), shared Slack channel for real-time communication, internal process documentation & personalized escalation plan, works with any CRM or help desk you prefer, month-to-month flexibility, no long-term contracts.

Covers 201 – 300 tickets per month. Guaranteed < 24 hour responses Monday–Friday, two assigned support agents (vacation coverage included), shared Slack channel for real-time communication, internal process documentation & personalized escalation plan, works with any CRM or help desk you prefer, month-to-month flexibility, no long-term contracts.

Custom phone number, 120 min of phone call (soft cap) - enough for 120 short calls, Navigate phone menu (IVR) during the call, Free templates for job prompts, Free call summary, Basic Community support, Extra phone calls at $0.6/min.

Everything in Hobby Plan, 10 hours of phone call (soft cap), Call Recording, Preset call scripts, Agent can transfer the call to a human, Email support - 3 business day turnaround, Extra phone calls at $0.5/min.

Everything in Pro Plan, Includes 100 hours of phone call, Let NatterGPT handle incoming calls, Let NatterGPT be sales/customer support during incoming calls, Lead qualification report for incoming calls, Email support - 1 business day turnaround, Phone support for emergencies - same day turnaround, Extra phone calls at $0.35/min.

Seamless customer and team communication with unlimited calls, AI-powered meetings, and built-in messaging—perfect for small teams ready to scale. Features include HD calls and meetings, real-time transcripts, and instant call summaries.

Boost productivity with advanced integrations, 24/7 support, and multi-office management—ideal for growing businesses needing more flexibility. Includes everything in Standard, plus key CRM integrations and 24/7 customer support.

Enterprise-grade reliability with 99.9% uptime and unlimited scalability—built for organizations that need the best. Includes everything in Pro, plus secure access with SSO, user access controls, and unlimited office locations.

215 minutes included ($0.14 per additional minute). No White-label. Smart Wizard: Auto-optimized prompts. Multiple LLMs (GPT-5-nano, GPT-4.1-nano, Gemini 2.0 Flash variants). ElevenLabs Voices (20+ languages). Multilingual Agents with real-time detection. BYOC Ready: SIP trunk integration. Google Calendar Sync. 7-Language Interface.

992 minutes included ($0.12 per additional minute). White-label Custom Branding. Custom logo, favicon, and domain/URL. Onboard up to 10 clients. Client Subscription Management. Stripe Integration. Smart Wizard: Auto-optimized prompts. Features included in the Basic plan.

2990 minutes included. Additional minute pricing of $0.11 per minute. Onboard up to 25 clients. Features included in the Starter plan.

4990 minutes included. Additional minute pricing of $0.10 per minute. Unlimited clients. Priority support. Features included in the Premium plan.

15000 minutes included. Additional minute pricing of $0.08 per minute. Dedicated Account Manager. SLA Agreement. HIPAA Compliance (BAA Agreements). Features included in the Unlimited plan.

Only pay for what you use with our pay-as-you-go pricing model for AI-powered phone calls.

For growing teams. Includes all channels (Phone, Email, Chat, Social), External Knowledge Base, Survey Measurement, Language Detection, Business Hours, @Mentions & Linking Conversations, Service Level Agreements, Agents Teams & Custom Workloads, Native Integrations.

For scaling operation. Includes everything in Growth plus Routing with External Data, Knowledge-Centered Service, Standard AI Intent Detection, Advanced Automations, Knowledge AI Translations, Macros, Sandbox Access, and 3rd-party AI Integrations.

For enterprise needs. Includes everything in Ultimate plus SSO (Single Sign-On), Advanced AI Intent Detection, Advanced Insights, Custom User Roles, Multiple Organizations, Queue & Claim Restrictions, Enterprise API Limits, and Outbound Email Templates.