Getcoucou

What is Getcoucou?

Getcoucou is an innovative review management^[1] software designed to enhance your online reputation by generating fresh and authentic customer reviews^[2] every month. By connecting seamlessly with your online booking system, Planity, Getcoucou automates the process of soliciting reviews via SMS after appointments. This tool not only helps protect your business from negative feedback but also enables you to showcase your success, resulting in an average increase of 20% in customer acquisition.

How to use Getcoucou?

1. Sign up for a Getcoucou account and connect it to your Planity booking system.
2. Customize your review solicitation messages to reflect your brand's voice.
3. After each appointment, Getcoucou will automatically send SMS requests for reviews to your clients.
4. Monitor and respond to incoming reviews through the Getcoucou dashboard.

What are the main features of Getcoucou?

• Automatic SMS requests for customer reviews after appointments.
• Generation of authentic Google reviews from real clients.
• Automated responses to positive reviews in your brand's tone.
• A widget to display your best reviews on your website, enhancing credibility.

Who is Getcoucou for?

Getcoucou is ideal for businesses that rely on customer reviews to enhance their online presence, particularly salons and service providers using Planity for bookings. It caters to business owners who want to automate their review process, protect their reputation, and attract more clients through authentic feedback^[3].

What are the use cases of Getcoucou?

1. Hair salons using Getcoucou to automatically gather 5-star reviews from clients after their appointments.
2. Service providers leveraging authentic reviews to build trust and increase customer engagement.
3. Businesses displaying positive customer feedback on their websites to attract new clients.