Voceraai
What is Voceraai?
Voceraai is an advanced tool designed for end-to-end testing and observability of Conversational AI systems. It enables users to run pre-production simulations across various personas and monitor live conversations to ensure high-quality interactions. By testing instruction-following, tool calls, and overall conversational quality, Voceraai helps organizations improve the reliability and effectiveness of their AI agents, making it a crucial asset for businesses that rely on conversational technologies.
How to use Voceraai?
- Sign Up: Create an account on the Voceraai platform to get started with testing your Conversational AI.
- Set Up Scenarios: Utilize the extensive library of predefined scenarios or create custom scenarios tailored to your specific needs.
- Run Simulations: Execute pre-production simulations to test how your AI agents respond across different personas and situations.
- Monitor Conversations: Use the observability features to track live conversations, ensuring your agents follow instructions and maintain conversational quality.
- Analyze Results: Review detailed logs and performance metrics to identify areas for improvement and enhance the reliability of your AI agents.
What are the main features of Voceraai?
- End-to-End Testing: Comprehensive testing capabilities for Conversational AI from pre-production to live monitoring.
- Diverse Persona Simulations: Ability to simulate interactions with various user personas to evaluate AI responses.
- Real-Time Monitoring: Monitor live conversations with real-time insights and performance analytics.
- Custom Scenario Creation: Flexibility to create tailored testing scenarios that fit specific business needs.
- Alerting System: Instant notifications for errors and performance drops to ensure swift resolution.
Who is Voceraai for?
Voceraai is designed for businesses and organizations that utilize Conversational AI technologies, such as customer support centers, sales teams, healthcare providers, and any entity looking to enhance their AI communication capabilities. It is particularly beneficial for teams that need to ensure the reliability of their AI agents in various scenarios, such as healthcare technology, recruitment, and automated customer interactions.
What are the use cases of Voceraai?
- Quality Assurance for Customer Support: Test and monitor AI agents used in customer service to ensure they provide accurate and helpful responses.
- Healthcare Onboarding: Facilitate precision onboarding of patients through AI agents, ensuring all necessary information is communicated effectively.
- Sales Automation: Evaluate the performance of AI agents in outbound sales scenarios to enhance lead conversion rates and customer engagement.
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Voceraai Pros and Cons
Pros
- Comprehensive Testing Capabilities: Voceraai offers end-to-end testing for conversational AI, allowing users to run pre-production simulations across diverse personas, ensuring high-quality interactions.
- Real-time Monitoring: The tool provides real-time monitoring of production conversations, enabling users to assess instruction-following, tool calls, and overall conversational quality.
- Customizable Scenarios: Voceraai features a library of thousands of scenarios for testing, with options to create custom scenarios tailored to specific needs.
Cons
No cons data detected for this tool
Voceraai Pricing
Developer
For individual developers and small agencies building and testing AI agents. Includes 1 seat and 750 credits. Start free for 7 days with 300 credits included. No credit card required. Additional Users: $30/user/mo. Additional Credits: Pay-as-you-go. 1 Project, 10 concurrent calls, Email Support, Unlimited Agents, Production Call Simulation, Downloadable Reports, Production Call Alerts, All API Access.
Enterprise
For Voice AI startups and enterprises requiring custom scale and support. Custom pricing for your needs. Custom Users, Custom Credits, Multiple Projects with Access Control, Custom concurrent calls, Dedicated Channel Support (Slack, Email, Teams, etc), Custom SLA / Dedicated Support Engineer, White Label Reports, Compliance (SOC 2, HIPAA, GDPR), Custom Integration for Tool Calls, WebRTC, Self Hosting, Volume Discount, Custom Fine-Tuned Metrics, Load Testing and Red Teaming as a Service.
For the latest pricing, please visit this link: https://www.cekura.ai/pricing
Prices are subject to change. Please visit the official website for the most up-to-date pricing information.
Voceraai Compare
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Info current as of post date. Offers and availability may vary by location and are subject to change.
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